Papers & Presentations
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Fostering Excellence in IT Services through Quality and Innovation
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Great Lakes Software Excellence Conference
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September 2006
Global competition leaves little room for mediocrity in Thomas Friedman's flat world. Information technology, like manufacturing before it, is experiencing a major shift in where and how work is done. Remaining competitive on a global scale requires excellence on a local scale. Two essential keys to excellence are quality and innovation. Carl will delve into the meaning of these somewhat nebulous concepts in the context of software development. Based on his experience growing Atomic Object and consulting for large companies in a range of industries, Carl's talk will describe specific business and technical practices that can help us all act locally and compete globally.
