"Innovation services firms" help clients create products that grow their business. They are natural homes for craftspeople.
But a company built around craftsmanship looks very different than a conventional company—it needs to be shaped by the values of those craftspeople in order to be successful.
From the prosaic to the existential, innovation services firms operate very differently than typical corporate America. I'll take advantage of Atomic's fifth value mantra, "Act transparently", to share the approaches we've evolved over 13 years on issues like compensation, workspace, assignments, governance, evaluation, culture, finances, ownership, sales, marketing, size and growth.