CustomerExpectations

Blowing a Wad vs Building a Business: Customer expectations for successful custom software projects

Right Place, Fourth Friday Technology Forum
April 25, 2008

Carl Erickson

Custom software development is enormously expensive. Project failures are all too common; satisfied deadlines and predictable budgets are all too rare. The good news is that there are concrete ways of avoiding the pitfalls that lead to the all-too-common “blowing a wad” outcome. If your business requires custom software development, whether contracted or developed internally, this talk will describe, from the customer’s perspective, what you should expect from your team, and how to significantly improve your odds of business success.

Blowing a Wad vs Building a Business [PDF]